Extended Service Contracts
Extended Service contracts are not a "one-size-fits-all" type of product. For that reason, Jeram Marketing offers three different types of companies for our dealers to choose from. A representative can talk with you and, together, you can determine which best works with your plans and goals.
Premier Dealer Services — Insured by Great American Insurance Group and Arch Insurance Group, both A+ rated A.M. Best companies.
First Extended Service Corporation — underwritten by Virginia Surety, an A-rated AM BEST company
Third Party Service Contracts:
AAGI Vehicle Service Contract — insured by American Bankers Insurance Company of Florida, an A-rated (Excellent) AM BEST company
Jeram Marketing offers menus through DealerTrack and SmartMenu by IAS. Both menus offer superior flexibility for the F&I Manager, allowing them to easily make changes themselves, to maximize profits, and to maintain compliance. For the customer, both menus offer easy to read packages. Both are customizable to the dealership and integrate with most DMS. Your Jeram Marketing representative will help you choose the menu that is right for your dealership. Then, we will be there every step of the way to insure that you are fully trained in the use of the menu as well as with the sales tools that go along with it, including fuel comparisons, the GAP in your customer’s loan and more.
These menu systems even have their own reporting function. We can view your F&I Department profitability from a variety of angles to make sure your F&I Manager is working each customer and each lender.
GAP is a staple in every F&I Manager’s toolbox. You and your customers will have complete trust in our GAP policies insured by All State and Arch Insurance.
Changes in the F&I landscape have made it necessary to find new sources of profitability that customers can relate to and find value in. Jeram Marketing provides products by three widely recognized companies: Innovative Aftermarket Systems, Wisecare and Superior Services. Products include:
Road Hazard (Tire & Wheel) Protection
Environmental Exterior & Interior Protection
Owner Loyalty Programs
What do you spend each year to get your customers back into your service department? Do you know how much service maintenance business you lose to outside sources? Certified Maintenance by Performance Administration Corporation offers a completely turn-key method that will bring your customers back to your service department time and time again for their maintenance, until it's time to buy a new car — from you, naturally!
You might ask what if the customer still doesn't come back for his service maintenance work? Well, you're covered there too. Let a Jeram representative explain this fail-safe program that has a 50% to 63% customer retention rate.
Lifetime PowerTrain Warranty:
Talk about a game-changer — The Lifetime PowerTrain Warranty program differentiates your store from other like franchises by branding it with program designed specifically for your customers. Your Jeram representative will provide you with banners, car toppers, receptionist scripts and training for every customer-related department in your store. Sell more cars at better profits on the front end; sell more service contracts for better profits on the back-end. And the service department gets the customers for their maintenance services.
Credit Life and Credit Accident and Health insurance is provided by American National Insurance Company — an A+ Superior rated AM BEST company.
F&I Training & Development:
Visit the F&I Training section on our web site for a complete overview of Jeram Marketing's robust training services.
Your representative will provide you with an in-depth analysis of your F&I department's profitability. They will work with you on goal setting, designing pay plans that reward product sales, and uncovering training needs. You'll see trends that have developed, products that aren't being sold, and products that are being "given away".
Current State analysis of your service department:
Certified Maintenance by Performance Administration Corporation will work with your service customers and service records to determine how much of your service business is going to the competition and what you can do to get it back and keep it.
Service Contracts Pro-Formas:
Professionally calculated to present a clear picture of the type of profitability available with dealer-owned and re-insurance programs.